Privacy Policy
1. Introduction
We respect your privacy and are committed to protecting your personal information. This policy describes how we collect, use, disclose, and secure data when you visit or interact with our website radiantvillas.com and related services.
2. Information We Collect
A. Information You Provide
- Booking inquiries, reservation forms, contact requests (name, email, phone number, stay dates, preferences).
- Guest reviews and feedback submissions.
- Payment details (provided directly or through third-party payment processors).
B. Information Collected Automatically
- Device and technical data (IP address, browser type, device model, operating system).
- Usage data (pages visited, time on site, clicks, form submissions).
- Cookies and similar tracking technologies.
C. Third‑Party Sources
- Data from analytics, marketing, and advertising partners.
- Publicly available information if you engage with us via social platforms or email subscriptions
3. How We Use Your Information
We may use personal data to:
- Process bookings and communicate with you.
- Manage and improve our services, website, and guest experience.
- Send promotional offers, newsletters, and updates (only if you opt in).
- Prevent fraud and ensure payment security.
- Comply with legal obligations.
4. Sharing Your Information
We may disclose your information:
- With trusted third-party service providers (payment processors, booking platforms, hosting services).
- When required by law or government authorities.
- In connection with a business transaction (e.g. acquisition or merger).
- With your consent for marketing or partnership purposes.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze usage, and deliver personalized marketing. You can choose to disable cookies via your browser settings, though some site features may then be limited.
6. Data Retention
Your personal information is retained only as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, or resolve disputes.
7. Your Rights
Where applicable, you have rights to:
- Access, update, or correct your data.
- Request deletion of your personal data.
- Object to or restrict processing.
- Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at the details below.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors. If we become aware of such collection, we will delete the information promptly.
9. Security
We implement reasonable security measures to protect your data. However, no digital transmission is completely secure. We cannot guarantee absolute protection of personal information.
10. International Data Transfers
As a business operating in India, your data is processed and stored on servers located in India. If we transfer data abroad (e.g. to third-party providers), we take steps to ensure adequate protection.
11. Third‑Party Links
Our site may include links to external sites. We are not responsible for their content or privacy practices. Please review any third-party privacy policy before use.
12. Updates to Privacy Policy
We may revise this policy from time to time. Changes will be effective when posted here. If the changes are significant, we may provide notice via email or on our website.
13. Contact Us
If you have questions or wish to exercise your rights under this policy, contact:
Radiant Villas And Resorts Pvt. Ltd.
